Qualified healthcare professionals anywhere in the U.S. can order VirtuOst directly from the O.N. Diagnostics Medicare-enrolled Independent Diagnostic Testing Facility (IDTF). To learn more about how the test works, please consult the VirtuOst Physician's Guide.
All that is needed to order a test is to complete the Order Form and fax/mail it to O.N. Diagnostics. O.N. Diagnostics will retrieve the patient’s CT scan — just provide the required information on the Order Form. Results are returned by secure fax within 1-2 days of CT scan retrieval.
Print, Complete, and Sign the VirtuOst Order Form
- Sign off by both the ordering physician and the patient. For details, please refer to the FAQs below.
- Include the required information regarding the CT scan.
- Provide an ICD code that is consistent with the coverage criteria or the stated reason for testing. Please document your medical records before ordering.
- If the patient does not meet Medicare coverage criteria, they will need to fill out and sign the VirtuOst ABN Form.
Payment and Reimbursement
Although VirtuOst BCT is nationally covered by Medicare, O.N. Diagnostics currently only accepts insurance from traditional (“Part B”) Medicare; all other patients, including those in Medicare Advantage (“Part C”), must self-pay. Learn more about reimbursement for BCT.
Medicare coverage criteria are as follows:
The following are the coverage criteria for Medicare when VirtuOst is used for diagnostic purposes (same criteria as for DXA):
- An estrogen deficient woman (post-menopausal) who is at risk for osteoporosis based on her medical history and other findings.
- An individual with vertebral abnormalities, as demonstrated by an X-Ray to be indicative of osteoporosis, low bone mass, or vertebral fracture.
- An individual receiving (or expecting to receive) glucocorticoid therapy equivalent to an average of ≥ 5.0 mg of prednisone/day for ≥ 3 months.
- An individual with a diagnosis of primary hyperparathyroidism.
In addition, Medicare’s frequency requirement is that for diagnostic purposes, only one Bone Mass Measurement test (whether DXA, BCT, CT, or ultrasound) is covered once per two years; more frequent testing may be covered if considered medically necessary.
Questions:
Call 510-204-0688, 9 am to 5 pm PST, Monday–Friday.
Frequently Asked Questions
Generally, what is the process for getting a VirtuOst BCT test via the O.N. Diagnostics IDTF?
The CT Scan. The VirtuOst BCT test analyzes data in an existing CT scan that contains the hip and/or lower spine. Therefore, the patient needs to have had such a CT scan before ordering a VirtuOst test. Typically, that’s a CT scan the patient has had within the previous one or two years for some other medical reason, such as an abdominal-pelvic scan for stomach pain or a lumbar spine scan for low back pain. If deemed medically necessary by their physician, a patient can have a new CT scan taken specifically for the purposes of a BCT test, which they can get at their chosen imaging facility. O.N. Diagnostics does not perform any CT scanning.
The Order Form. A physician order is needed. The VirtuOst Order Form needs to be signed by both the physician and patient and then faxed to O.N. Diagnostics. O.N. Diagnostics will then retrieve the patient’s CT scan from the imaging facility, analyze it, and send the results back to the ordering physician.
That’s it. Because the VirtuOst service is fully remote, it is available nationwide and the patient does not need to undergo any additional imaging procedure or visit any test facility.
How should the CT scans be sent to O.N. Diagnostics?
O.N. Diagnostics will arrange to retrieve the patient’s CT scan from the imaging facility where it was taken. Just provide the required information on the VirtuOst Order Form.
Scans cannot be analyzed if metal implants reside at the same transverse cross-section as the bone to be analyzed. Thus, no hip implant for a hip analysis; for a spine analysis, we need one level between T12 and L3 that is implant free. If you send us a scan that we cannot analyze, you will not be charged.
What types of CT scan can and cannot be analyzed?
For details, see VirtuOst CT Scan Selection. In short, almost any hip-containing CT scan can be used; and most scans of the abdomen or lower spine (T12 or below) can be used if the slice thickness is 3 mm or less and if they do not contain IV contrast. IV contrast is not an issue for hip-containing scans or for VFA analysis.
Scans cannot be analyzed if metal implants reside at the same transverse cross-section as the bone to be analyzed. Thus, no hip implant for a hip analysis; for a spine analysis, we need one level between T12 and L3 that is implant free. If you send us a scan that we cannot analyze, you will not be charged.
What if a dedicated CT scan is needed specifically for the VirtuOst test?
In some cases, a physician may consider it medically necessary to have a new CT specifically for a BCT test (CPT code 0558T, also nationally covered by Medicare with waiver of copayment and deductible, as part of the Bone Mass Measurement benefit). There are various scan acquisition options to consider for such a dedicated scan. Typically, a protocol similar to that for a low-dose abdominal-pelvic scan is sufficient for a hip and spine analysis, or a protocol similar to that for a low-dose lumbar spine scan for a spine-only analysis. For more information, see VirtuOst CT Scan Selection.
How are the results sent back and to whom?
The VirtuOst Results report is returned to the ordering physician via secure fax. In addition, the ordering physician and/or patient can request that results are returned via secure email.
Is VirtuOst reimbursed?
Yes. For diagnostic testing, VirtuOst BCT is reimbursed nationally (NCD 150.3) by Medicare under its preventive service for Bone Mass Measurement, with waiver of copayment and deductible. To be reimbursed by Medicare as a Bone Mass Measurement, the patient must meet Medicare’s coverage criteria:
- An estrogen deficient woman (post-menopausal) who is at risk for osteoporosis based on her medical history and other findings.
- An individual with vertebral abnormalities, as demonstrated by an X-ray to be indicative of osteoporosis, low bone mass, or vertebral fracture.
- An individual receiving (or about to receive) glucocorticoid therapy equivalent to an average of ≥ 5.0 mg of prednisone/day for ≥ 3 months.
- An individual with primary hyperparathyroidism.
In addition, Medicare only covers one type of Bone Mass Measurement test (either DXA, BCT, CT, or ultrasound) once every two years. The date of service for BCT is the day the BCT analysis is performed, not the day the underlying CT scan was taken. Medicare does not cover BCT for monitoring osteoporosis drug treatments. If BCT is used to diagnose osteoporosis, Medicare will cover a baseline DXA for monitoring purposes.
How do I pay for the VirtuOst test and how much does it cost?
Payment depends on what type of insurance, if any, you have:
Traditional Medicare: If you are in traditional Medicare ("Part B") and meet coverage criteria, there is no charge. On the VirtuOst Order Form, provide all the required information, including both sides of your Medicare insurance card and copies of any supplementary insurance. O.N. Diagnostics will file for reimbursement.
Private Insurance / Medicare Advantage: At present O.N. Diagnostics does not file reimbursement claims with any private insurers. Thus, if you are in Medicare Advantage ("Part C"), you will need to self-pay O.N. Diagnostics and optionally submit your own reimbursement claim to your insurer using the invoice from O.N. Diagnostics. Medicare Advantage is required to cover all services provided by traditional Medicare, although you may be subject to copayment if your plan considers BCT to be out of network. Check with your insurance. If you are not in any form of Medicare, coverage for BCT varies across insurance plans. Check with your plan.
Self-Pay: If you intend to self-pay, indicate that on the VirtuOst Order Form. Individuals in traditional Medicare who decide to self-pay must fill out and sign the ABN Form and check the appropriate box to indicate they are choosing to self-pay and do not want O.N. Diagnostics to submit a reimbursement claim. O.N. Diagnostics will bill you once the test results are sent to your ordering physician.
Self-Pay Patient Rates for VirtuOst BCT and BCT with VFA, 2026
| Test Type | Cost | Notes |
|---|---|---|
| BCT | $275 | |
| BCT with Radiologist professional interpretation | $300 | Only available for California residents |
| BCT w/VFA | $350 | |
| BCT w/VFA with Radiologist professional interpretation | $380 | Only available for California residents |
If you are getting a new CT scan specifically for BCT, these costs do not include the costs of that scan. O.N. Diagnostics does not perform any CT scanning.
What if I have trouble sending the scans or receiving the results?
Please don't hesitate to Contact Us. We also available by phone 9:00 am to 5:00 pm PST Monday–Friday.